Outsourced vs. In-House IT Support
  • Posted by: Aabid Tabrez
  • Category: Information technology
Companies, post-Covid, are returning to basics, trying to maintain income whilst reducing costs. Outsourcing of IT support is the first point of call for the latter but what's best, in-house or outsourced IT support? In this blog, we will discuss the factors that will help weigh your options and answer this question of whether to
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The lesson learnt from Covid-19 isn’t whether, or to which country, to offshore IT support & development to, rather to which city.
  • Posted by: Brenda James
  • Category: Information technology
Fears that offshoring managed IT services such as Service Desk, Customer support & DevOps would be fatally wounded by offshore office closures have not played out, and to the surprise of many who have a dog in the ‘back to onshoring' fight. As offices, onshore and offshore, abruptly closed their doors, almost a year ago
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ESG keeping our services clients’ businesses afloat
  • Posted by: Anisha Lal
  • Category: Information technology
We are reassuring our new and existing clients that rely on our service desk & support services that we are able to ramp up our services to them, despite the current Coronavirus restrictions, to ensure they remain open for business. We make sure our clients survive and thrive by reducing their costs significantly in these
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13 Impressive technical support best practices…
  • Posted by: Anisha Lal
  • Category: Information technology
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Whether you're in any software/hardware business, competition is thriving everywhere. Customers have multiple options to choose from when it comes to managed it services. Your product features must stand out in order to attract customers. However, to retain the customers, providing superior quality technical support is utmost important. Here are few of the industry-wide best
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Things to know about Big Data & Analytics
  • Posted by: Anisha Lal
  • Category: Information technology
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Ever heard about the hot buzzword ‘Big Data' and wondering what it means? Can it do wonders for your business too like the big corporations? Do you really need a data engineering agency? What benefits does it have? Don't worry, we're here to answer these questions. Big data is a term used to describe a
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