How can an outsourced help desk service support your business?
  • Posted by: Subendhu Nayak
  • Category: Information technology
A girl working on laptop and resolving customer issue through chat
Help desk servicing is a significant contributor to your reputation, especially for those offering IT-based products and services. With the COVID-19 pandemic, help desks have found widespread adoption in the form of outsourced business functions. What can an Outsourced IT support company offer your business? IT help desk support can form the character backbone of
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Outsourced vs. In-House IT Support
  • Posted by: Subendhu Nayak
  • Category: Information technology
Outsource vs In house IT support
Companies, post-Covid, are returning to basics, trying to maintain income whilst reducing costs. Outsourcing of IT support is the first point of call for the latter but what's best, in-house or outsourced IT support? In this blog, we will discuss the factors that will help weigh your options and answer this question of whether to
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6 tips to consider for a successful cloud migration
  • Posted by: Subendhu Nayak
  • Category: Information technology
Tips to consider when migrating to the cloud
94% of all enterprises use cloud computing in one form or another. There will be about 100 zettabytes of data kept on the cloud by 2025. But, migrating from a local network to a Cloud migration platform can be a daunting task. You can never be too assured about security and privacy. Apart from cost-efficiency,
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Help Desk vs. Service Desk: What Are the Differences?
  • Posted by: Aabid Tabrez
  • Category: Information technology
Help Desk vs. Service Desk
A while ago, IT purists would have argued that Help Desk and Service Desk are two completely different services. But, with the evolution of technology, the distinction has started to fade to the level that they’re used interchangeably. While the end goal for these two is aligned, certain fundamental principles separate them at the crux.
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Best Offshore Managed It support and service provider during pandemic
  • Posted by: Brenda James
  • Category: Information technology
Fears that offshoring managed IT services such as Service Desk, Customer support & DevOps would be fatally wounded by offshore office closures have not played out, and to the surprise of many who have a dog in the ‘back to onshoring' fight. As offices, onshore and offshore, abruptly closed their doors, almost a year ago
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