Often regarded as Tier 1 in the Service Desk model, customer support (or Help Desk) is the front line and the most important interface between you and your clients.
Offshore customer support driving your costs down
Your contact is with us in the UK from sales to day-to-day account management
Customer support made up of expert people and expert systems
Flexible customer support tailored to perfectly suit your requirements
Outsource your customer support 24/7/365 or whatever timings suit you best
Our offshore customer support seamlessly connects with your existing operations
let us know what you need and receive an immediate individual costing for outsourced service desk
Let ESG become an inexpensive and natural customer support extension to your organisation.