OK, the above was actually a testimonial from a happy customer. To become one of our happy customers just contact us or ask us for more testimonials.
Secure business continuity with ESG Technical Support & Service Desk
Covid-19 isn't the 'black swan' event that some think. It was predictable and may arise again. BAU is guaranteed with ESG IT Support.
"ESG offers a highly professional service with a dedicated and passionate team. We would like to thank them for the 5 years of hard work and support provided to our clients."
You, your company name, 5 years from now.
24/7/365 Tier 1 to Tier 3 Technical Support
Delighting and retaining clients now demands, more than ever, exemplary technical support. The challenge is maintaining an efficient, multi-channel and always-available service desk at an affordable cost. Outsourcing your technical support offshore is the obvious solution but offshoring directly can be fraught with obstacles. ESG provides technical support offshore without the headache. Contact us now for IT tech support to be proud of.
Tiered processing for each query.
We follow a 5 tier approach harbouring stringent support personnel who work for effective optimisation of your services. Services like BAU (Business As Usual) support resolution, incident resolution and support beyond client organisation are taken care of.
Service Desk List
Desktop
Application
Online
Developers
Apps
More
Multi-channel inexpensive Technical Support & Service Desk
ESG are experts in myriad tools and technologies in technical support services with efficient processes in place to make knowledge transfer of new processes or tools rapid, efficient and 'right first time'. Ad hoc to 24/7/365 coverage. Multilingual support. 1st line support to incident resolution.
Telephone support
Inbound technical support you will be proud of.
Ticketing support
Certified and experienced in all ticketing technologies
Proactive support
Always-on remote monitoring and management
Looking for inexpensive efficient robust technical support?