Telesales is one of the oldest methods used by companies to sell products/services. It is easier than personally visiting clients as well as more personal as compared to sending emails. Telesales is also challenging. Successful sales calling is an art. It can be difficult to make people listen to you, forget convincing them to buy....
Ever heard about the hot buzzword ‘Big Data' and wondering what it means? Can it do wonders for your business too like the big corporations? Do you really need a data engineering agency? What benefits does it have? Don't worry, we're here to answer these questions. Big data is a term used to describe a...
Have you ever wondered how Google search clearly understands your query and provides quick results, or how shopping sites display products which you like? It's not magic, but a set of codes which enable these applications to serve you like a human. Modern software applications are built with techniques of 'Artificial Intelligence' and 'Machine Learning'....
Customer service is not an easy job. However, one can make it interesting with the right attitude. The 'right attitude' we’re talking about here is the 'problem solving attitude'. Think of every angry customer as an opportunity to receive great feedback and achieve service excellence. Customers get upset due to many reasons, which can range...
