Your cookie settings

We use cookies to improve your browsing experience. We take your privacy very seriously. By using our website, you are giving us consent to use cookies in accordance with our terms and conditions and privacy policy. By clicking “Accept all cookies”, you approve the usage of cookies. We give you the option to change your cookie preferences by clicking “Customise cookies”.

Customise Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorised as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

No cookies to display.

Outsource vs In house IT support
Outsourced vs. In-House IT Support
Companies, post-Covid, are returning to basics, trying to maintain income whilst reducing costs. Outsourcing of IT support is the first point of call for the latter but what's best, in-house or outsourced IT support? In this blog, we will discuss the factors that will help weigh your options and answer this question of whether to...
Read more
  • December 14, 2021
  • Posted by: Charles Davis
  • Category: Information technology
No Comments
Tips to consider when migrating to the cloud
6 tips to consider for a successful cloud migration
94% of all enterprises use cloud computing in one form or another. There will be about 100 zettabytes of data kept on the cloud by 2025. But, migrating from a local network to a Cloud migration platform can be a daunting task. You can never be too assured about security and privacy. Apart from cost-efficiency,...
Read more
  • December 6, 2021
  • Posted by: Charles Davis
  • Category: Information technology
No Comments
Help Desk vs. Service Desk
Help Desk vs. Service Desk: What Are the Differences?
A while ago, IT purists would have argued that Help Desk and Service Desk are two completely different services. But, with the evolution of technology, the distinction has started to fade to the level that they’re used interchangeably. While the end goal for these two is aligned, certain fundamental principles separate them at the crux....
Read more
  • October 13, 2021
  • Posted by: Charles Davis
  • Category: Information technology
No Comments
Best Offshore Managed It support and service provider during pandemic
Fears that offshoring managed IT services such as Service Desk, Customer support & DevOps would be fatally wounded by offshore office closures have not played out, and to the surprise of many who have a dog in the ‘back to onshoring' fight. As offices, onshore and offshore, abruptly closed their doors, almost a year ago...
Read more
  • January 21, 2021
  • Posted by: Charles Davis
  • Category: Information technology
2 Comments
Top 9 benefits of outsourcing to Managed IT Service providers.
It is a rare find, an SMB that has the resources and funding for a fully-fledged in-house IT team to manage and monitor their digital assets. Fortunate then that managed service providers (MSPs) exist, cost-efficient alternatives to the headache and cost outlay of an internal IT team. What are managed services? Managed IT services outsourcing...
Read more
  • October 29, 2020
  • Posted by: Charles Davis
  • Category: Information technology
No Comments